Home Training & Courses The De-Escalation and Face-to-Face Management of Aggression in Mental Health Settings (including disengagement and breakaway techniques)
The De-Escalation and Face-to-Face Management of Aggression in Mental Health Settings (including disengagement and breakaway techniques)

Aims:

  • to disseminate useful theoretical strategies for use in de-escalatory situations
  • to disseminate relevant legal understanding of issues around the use of force with the service-users
  • to facilitate a selection of effective verbal de-escalation skills
  • to facilitate a selection of personal safety and disengagement techniques

Content:

This 2-day program consists of the following sessions:

  • The Kaplan & Wheeler model of aggression
  • De-Escalation Strategies: theoretical understanding
  • De-Escalation Strategies: practical skills (role play and experiential)
  • The Legal Framework and the Use of Force
  • Personal Safety: Use of Space & Environment as Resources
  • Disengagement Skills: Low Risk Avoidance and Release Techniques
  • High Risk Immediate Escape Techniques

Target Audience:

all staff with potentially aggressive service user involvement, including ward administrators, housekeeping, catering assistants, some clinician groups