Our Senior Management Team at Amber are represented by several professionals from within the cutting edge of the health and social care fields. We have had extensive clinical and practical experiences. As such, we understand the real need for quality training in all aspects of risk, aggression and violence management. We understand that in order for your service-users to feel safe, your staff need to feel safe, and that will enable your organization to flourish. 
We deliver quality training, a realistic approach, and effective management strategies. These will be based on a comprehensive training needs and risk assessment, and tailored to meet your environment, staffing and service-user needs. Depending on the results of this assessment, your training might include one or more of the following components:

• Understanding risk, aggression and violence
• The law and how it applies to your practice
• Managing face to face conflict
• Verbal de-escalation & negotiation skills    
• Disengagement techniques for personal safety 
• Managing physical aggression, incorporating a range of physical intervention and holding techniques  
• Understanding the risk associated with physical intervention 
• Critical incident de-brief, stress management and reflective practice

Our theoretical and non-physical training provisions are based on our extensive field expertise and research in the associated areas; and has been further supplemented and informed by the topical national work produced by the NHS Security Management Service’s national training curriculum ‘Promoting Safer and Therapeutic Services’, which we have adapted for our clientele.
The physical skills, such as the disengagement and physical intervention skills, are informed by General Services Association, one of the UKs largest and best-respected provider of management of violence and aggression practical skills.

Our sample Courses include: